SUMMARY OF
QUALIFICATIONS
EDUCATION
Bachelor of Science in Business Administration
Centenary College, Hackettstown, NJ, 2008
EXPERIENCE
American International Group, Livingston, New Jersey 5/2012 – Present
Sr. Infrastructure Project Manager
Infrastructure Project Manager for Data Center Migration/Consolidation. Project scope: Consolidate six data centers located throughout Latin America and migrate all applications and databases to Fort Worth, Texas with redundancy in Livingston, New Jersey. Responsibilities as PM include:
SkyeNet Wireless Communications, New York, New York 1/2009 – 3/2012
Project Manager
Project Manager for multiple network rollouts, consisting of the installation and configuration of Cisco Catalyst 6500 series LAN switches with multiple VLANs supporting Voice, Video, Wireless and Data throughout New York and New Jersey. Responsibilities as PM included:
· Created and executed project work plans, revised as appropriate to meet changing needs and conditions.
· Identified required resources and assigned individual responsibilities.
· Provided single point of contact for project-oriented activities and communication with internal and external stakeholders.
· Managed day-to-day operational aspects of the project and scope.
· Managed risk and changes to deliver projects in a controlled manner.
· Drove issues and conflicts to resolution in a cost-effective and timely manner.
· Ensured project closeout documents were complete, current and archived appropriately.
Pfizer Pharmaceutical, New York, New York 3/2001 – 12/2008
Regional Service Analyst / Project Manager
Project Manager for the Latin American region, overseeing all projects and assuring compliance with Pfizer’s standards and procedures, network compliance with Sarbanes-Oxley mandates and FDA audits. Driving projects to completion on schedule and within budget. Planed strategy and implemented best practices by documenting existing topology, introducing standardization and creating methodologies for managing future projects as well as motivating and training the local IT support.
National Inc., New York, New York 1/1997 – 3/2001
Project Coordinator
Y2K Project Coordinator assisting Project Manager with the hardware component of the Y2K Compliance project. Day to day operational support of a 150-user LAN running Windows NT and Novell platform.
Bell Atlantic/Verizon, Elizabeth, New Jersey 6/1993 – 1/1997
Call Center Team Lead
Assisted end users with IT related issues ranging from locked accounts to loss of network connectivity and/or network latency. Provided assistance with Microsoft Office suite related questions. Identified root cause, generated trouble tickets and routed to the appropriate group such as network services, desktop support, etc.
SPECIALIZED TRAINING
Global Knowledge, New York, New York
SOFTWARE
FLUENT IN SPANISH
- Over sixteen years of solid technical leadership in the IT field, including five years of IT Project Management for Pfizer Pharmaceutical. Managed various projects including Data Center Migration/Consolidation for AIG. IT divesture of Pfizer’s consumer product division to Johnson & Johnson. End of Life equipment decommissioning. Network rollouts and new builds.
- Thorough understanding of the IT Project life cycle and its phases: Initiation, Planning, Implementation, Monitor/Control and Project closure achieving PMI’s Project Management Professional (PMP) certification.
- Certified in Service Management as a Practice and the Service Management Lifecycle achieving the Information Technology Infrastructure Library Foundation (ITIL v3) certification.
- Six years of second level operational support for Pfizer. Troubleshooting various network infrastructure issues with distribution and access layer Cisco 6500 and 3500 switches. LAN/WAN and wireless latency and connectivity issues, achieving Cisco’s Certified Network Associate (CCNA) certification.
EDUCATION
Bachelor of Science in Business Administration
Centenary College, Hackettstown, NJ, 2008
EXPERIENCE
American International Group, Livingston, New Jersey 5/2012 – Present
Sr. Infrastructure Project Manager
Infrastructure Project Manager for Data Center Migration/Consolidation. Project scope: Consolidate six data centers located throughout Latin America and migrate all applications and databases to Fort Worth, Texas with redundancy in Livingston, New Jersey. Responsibilities as PM include:
- Managed the project team responsible for all phases of the project development and implementation process including analysis, design, development, testing and implementation for the client.
- Delivered projects on time, on budget and according to client specifications by monitoring and controlling schedule, resources scope and risk.
- Prepare all required project documentation and ensure successful handoff to the steady state team.
- Prepare activity and project status reports throughout the life of the project.
- Troubleshoot and resolve issues as they arise; quickly resolving and escalating when necessary.
- Work with application delivery and resource managers to determine staffing and resource allocations for projects.
SkyeNet Wireless Communications, New York, New York 1/2009 – 3/2012
Project Manager
Project Manager for multiple network rollouts, consisting of the installation and configuration of Cisco Catalyst 6500 series LAN switches with multiple VLANs supporting Voice, Video, Wireless and Data throughout New York and New Jersey. Responsibilities as PM included:
· Created and executed project work plans, revised as appropriate to meet changing needs and conditions.
· Identified required resources and assigned individual responsibilities.
· Provided single point of contact for project-oriented activities and communication with internal and external stakeholders.
· Managed day-to-day operational aspects of the project and scope.
· Managed risk and changes to deliver projects in a controlled manner.
· Drove issues and conflicts to resolution in a cost-effective and timely manner.
· Ensured project closeout documents were complete, current and archived appropriately.
Pfizer Pharmaceutical, New York, New York 3/2001 – 12/2008
Regional Service Analyst / Project Manager
Project Manager for the Latin American region, overseeing all projects and assuring compliance with Pfizer’s standards and procedures, network compliance with Sarbanes-Oxley mandates and FDA audits. Driving projects to completion on schedule and within budget. Planed strategy and implemented best practices by documenting existing topology, introducing standardization and creating methodologies for managing future projects as well as motivating and training the local IT support.
- Managed cross-functional business units to consolidate Data Centers
- Created and executed project work plans, revised as appropriate to meet changing needs and conditions.
- Provided single point of contact for project-oriented activities and communication with internal and external stakeholders for the Consumer Product Division Divesture Project
- Assured compliance with Pfizer’s standards and procedures.
- Oversaw Network compliance with Sarbanes-Oxley mandates.
- Prepared all projects for network qualification and FDA audits.
- Identified required resources and assigned individual responsibilities.
- Managed day-to-day operational aspects of the project and scope.
National Inc., New York, New York 1/1997 – 3/2001
Project Coordinator
Y2K Project Coordinator assisting Project Manager with the hardware component of the Y2K Compliance project. Day to day operational support of a 150-user LAN running Windows NT and Novell platform.
Bell Atlantic/Verizon, Elizabeth, New Jersey 6/1993 – 1/1997
Call Center Team Lead
Assisted end users with IT related issues ranging from locked accounts to loss of network connectivity and/or network latency. Provided assistance with Microsoft Office suite related questions. Identified root cause, generated trouble tickets and routed to the appropriate group such as network services, desktop support, etc.
SPECIALIZED TRAINING
Global Knowledge, New York, New York
- IT Project Management
- ITIL Version 3 Foundation
- CCNP Boot Camp
SOFTWARE
- Microsoft Project
- Microsoft Office Suite
- Share Point, Visio
FLUENT IN SPANISH